Returns & Refund Policy

30-day returns and exchanges

You may return or exchange unused items in their original condition, with tags attached, within 30 days of delivery.

How to start a return

• Email suport@verunocommerce.com with your order number and the item(s) you'd like to return
• We'll reply with return instructions and the return address
• Pack the item securely and ship it back

Refunds

Once we receive and inspect your return, refunds are issued to your original payment method, usually within 5–10 business days. Original shipping charges are non-refundable unless the item arrived damaged, defective or incorrect. Return shipping is the customer's responsibility except in those cases.

Damaged or incorrect items

If your item arrives damaged, defective or isn't what you ordered, contact us within 7 days of delivery and we'll arrange a replacement or full refund, including shipping.

Last updated October 2026.