Frequently Asked Questions
How do I choose the right size?
Check the dimensions and capacity on each product page. As a general guide, younger students do best with smaller bags around 9–14 L, while high school students often need 25 L or more.
Where do you ship?
We ship within the United States. Standard shipping is $7.95, free on orders of $75 or more.
How long does delivery take?
Orders are processed in 1–2 business days, and standard delivery usually takes 3–7 business days after shipping.
What is your return policy?
Unused items in original condition can be returned or exchanged within 30 days of delivery.
Is sales tax charged?
Yes, where applicable. Sales tax is calculated from your shipping address and shown before you pay.
Do I need an account to order?
No. You can check out as a guest using just your email and shipping address.
How do I contact you?
Email suport@verunocommerce.com or call +1 904-729-1829.